LOVELAND, Colorado – November 17, 2022 – Pulse has been named SugarCRM’s 2022 Customer Breakthrough Award winner for CX Innovation and the Loveland Chamber of Commerce’s 2022 Innovation Award winner. These awards place Pulse in both the global and local arenas, spotlighting the team for its innovative spirit and excellence in serving the Loveland community with multi-gig fiber internet.
SugarCRM is the developer of the award-winning AI-driven CRM platform that Pulse uses to deliver an end-to-end customer experience implemented across its service, tech support, engineering, marketing, and sales teams. "We congratulate each of our Breakthrough Award winners for their innovation and excellence, and distinguished application of Sugar to let the platform do the work to drive exceptional customer experiences,” said Jason Rushforth, SugarCRM’s Senior Vice President and General Manager, Americas. “These customers and partners have realized the significant value of using technology to excel in sales, marketing, and service that fuels business growth.”
The Loveland Chamber of Commerce recognized local organizations at its 2022 Annual Dinner and Awards Ceremony on October 28, 2022 and chose Pulse as the Innovation Award winner because of its pioneering spirit in helping build a strong and vibrant community.
“Being recognized with these awards is a testament to the quality of work and vision of the entire Pulse team,” says Lindsay Johansen, Communications and Marketing Manager for Pulse. “Four years ago (on November 6, 2018), Loveland City Council gave us the green light to start a fiber-optic utility. While there are similar projects to benchmark against, we’re truly aiming to surpass all expectations and break the mold for excellence in all areas – from network performance to customer service and beyond.”
Pulse offers multi-gigabit-speed Internet, PulseTV, and Voice services on a fiber-optic fast network. The community-owned fiber utility is built with a promise to connect the entire Loveland community, be transparent with rates and speeds, and provide local service and responsiveness second to none. Please visit LovelandPulse.com to learn more.